FAQ

We sell French Pastries, Celebration Cakes, Macarons, Party Food, home baking chocolate as well as any new and special products during seasonal occasions.

Yes. You can place your order on our website and request delivery service at least 4 working days in advance. 

Delivery service covers Hong Kong Island, Kowloon, Tung Chung and New Territories (except Outlying Islands, Discovery Bay, Park Island, Ma Wan and remote locations not identified by Google Map e.g. village houses).

Any special delivery request should be considered on case by case basis and extra charge may apply.

Yes. Please leave your request in ORDER NOTE in Your Shopping Cart when you proceed your order. 

Customized greetings on the chocolate plaque are limited to maximum of 10 Chinese characters, a maximum of 15 mixed Chinese and English characters, OR a maximum of 20 English characters. Punctuations and spaces are inclusive. Emoji is not accepted.

Size of the chocolate plaque: 9.35cm (L) x 5.85cm (W)

We accept online credit card payment and all the payment we receive will be in Hong Kong Dollar. Please note the currency rate if you use credit cards from other countries.

No. You can purchase any amount of our products and you will need to pay by credit card through our payment gateway. If you choose our delivery service, delivery charge will be billed to your account.

You are highly recommended to keep our cake products on the fridge with ideal temperature of 0 - 4°C.

Change, refund or cancellation to orders will not be accepted upon order confirmation.

For cakes, we suggest to keep refrigerated between 0-4°C, it can at most be placed in room temperature for 1-2 hours (depending on the weather) and should be consumed within 2 days after received.

For macarons, we suggest to keep refrigerated between 2-4°C, it can at most be placed in room temperature for 3-4 hours (depending on the weather) and should be consumed within 4 days after received.